Frequently Asked Questions

Are CBD products legal?

Cannabidiol (CBD) cosmetic products are legal in the EU provided they are made with less than 0.3% THC. The European Court of Justice published a judgement stating that Cannabidiol (CBD) is not considered a ‘narcotic drug’ under European law.

CanLieb CBD products are legal and you can buy our products with confidence. 

Canlieb will always remain within the legal parameters set by the German Federal Government and the EU to maintain our licence to operate.

What does CBD, CBG and all the other cannabinoids do?

The results of peer-reviewed tests and studies by renowned universities and government organisations are impressive when it comes to cannabinoids. 

We encourage everyone to read the published research papers. 

There are over 120 cannabinoids in the hemp plant that science is finally able to legally study.

A quick Google Search of CBD and CBG / cannabinoids reveals a mountain of studies and personal stories. 

Hemp was already widely used for thousands of years to make medicines, foods, cosmetics, clothing, and other strong materials such as canvas. It is truly an amazing plant that nature gave mankind.

Can I get a lab analysis of the product?

Every Canlieb product comes with the lab analysis results included.

What does Full Spectrum Hemp Oil mean?

Full Spectrum Hemp Oil means the product contains the cannabinoid components CBC, CBCA, CBD, CBDA, CBDV, CBDVA, CBG, CBGA, CBN, 9-THC, THCA. These components together are what makes up the so-called “entourage effect”.

What are the delivery charges and how long will it take to get my order?

We ship our items with our shipping partner DHL & German Post.

For orders within Germany there is a 1 time shipping fee of €2.70. 

Delivery will take around 3 days within Germany. We will send out your order as quickly possible and keep you informed when the package is on its way to you. 

Which payment methods are accepted in the Online Shop?

We accept PayPal, Visa and Mastercard, Klarna payments as well as direct bank transfer payments.

Klarna invoice purchase in x months – overview of costs

Klarna installment purchase – cost overview

How secure is shopping in the Online Shop? Is my data protected?

Yes we use an encrypted website that ensures your data is safe and your data is erased after your order is completed unless you give us permission to send you information. We will never pass on your data and adhere to the European Union’s (EU) General Data Protection Regulation (GDPR). 

What exactly happens after ordering?

As soon as we receive your order, you will get a confirmation email with all relevant information. 

Do I receive an invoice for my order?

Yes, you will receive an invoice with your order. You can also pull up your invoices from this website using your user name and password. 

Canlieb Company Information

Impressum – Legal Disclosure 

Terms and Conditions


Data Protection Declaration


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Have questions? Feel free to contact us at anytime.